Servers & infrastructure
IT monitoring
The alarm comes from us, not from your customer
What this is about
The worst fault report is a call from a customer. We monitor your systems around the clock and raise the alarm ourselves, with clear thresholds instead of constant noise.
What is included
- Availability of servers, websites and interfaces
- Storage space, memory, load and temperature
- Certificate expiry and domain renewal deadlines
- Backups: did they run, are they complete, can they be restored
- Alerts by email, push notification or phone call, depending on urgency
- Monthly report on availability and incidents
Process
How we go about it.
Define
What is critical, what is noise, who gets woken up and when?
Set up
Configure check points, thresholds and alert channels.
Fine-tune
Adjust after two weeks so that no false alarms remain.
Operation
Continuous monitoring, reporting, annual review.
Frequent questions
This is what we are often asked.
Will I get constant notifications?
No. We set the thresholds so that only genuine faults are reported. Constant noise leads to nobody looking any more.
Are websites monitored too?
Yes, including load time, certificate and content checks, because a page can be reachable and still be broken.
Can I see it myself?
Yes, through a dedicated overview page with access for your management.
Sollen wir uns das ansehen?
Ein kurzes Gespräch genügt, um einzuschätzen, was in Ihrem Betrieb sinnvoll ist — und was nicht.