Network & telephony
IP telephony
A phone system that fits the business
What this is about
Telephony now runs over the same network as everything else, and suffers if the network is not designed for it. We set up the system and make sure calls get priority.
What is included
- Extensions, ring groups and ringing order
- Announcements and hold queues
- Mobile phones integrated as full extensions
- Priority for voice traffic on the network
- Caller ID and call forwarding
Process
How we go about it.
Survey
Who should be reachable when, and what happens outside those hours?
Set up
Configure the system and connect the devices.
Test
Test calls over every route.
Handover
Briefing and a short user guide.
Frequent questions
This is what we are often asked.
Can staff make mobile calls using the company number?
Yes. The mobile phone is integrated as an extension and shows the company number when calling.
What happens if the internet goes down?
We set up forwarding to mobile numbers that takes effect automatically in the event of an outage.
Can the existing phone number be kept?
As a rule, yes. We handle the number porting as well.
Sollen wir uns das ansehen?
Ein kurzes Gespräch genügt, um einzuschätzen, was in Ihrem Betrieb sinnvoll ist — und was nicht.